Technical Support

The suggestions provided here cover only some issues. We encourage you to contact Mitinet's technical support department directly for personalized and comprehensive assistance. At Mitinet, we consider customer contact to be one of our highest priorities.

Technical support can be reached directly by email at support@mitinet.com or by phone at 1-800-824-6272. Please let us know that you've been to our web site and what you have tried.


Installation/Update Issues
General: MARC Wizard
General: MARC Magician

News & Events

American Library Association Annual Conference

June 27 - July 2, 2013
Chicago, IL

Visit Mitinet at Booth 121 in the Technology Pavillion

Learn more

Clients & Quotes

When I heard at AASL that Mitinet could do Lexile matching for me, I knew that my project of Lexiling my school library was going to be much easier than I anticipated. ...

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Christine Sturgeon
Teacher Librarian/Technology Integrationist
Manson Northwest Webster Community Schools

Lots of librarians can tell you Mitinet does what they say they do - make Lexile numbers go into the MARC records seamlessly. Since I don't have access to my own MARC records, I can't speak to that. But I can tell you that Mitinet is flexible and understanding of client's needs even when it doesn't align to what they normally do. ...

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Christine Sturgeon
Teacher Librarian/Technology Integrationist
Manson Northwest Webster Community Schools

After telling my husband who well knows of my technology skills, he believes anyone able to guide me through a computer process meanwhile preserving my sanity is a gem indeed! High praise. ...

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Anonymous Mitinet customer

I finished the task you helped me start as well as completed another whole batch by myself! Your directions were wonderful and easy to follow. ...

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Central Columbia Elementary School Library